Frequently Asked Questions
If you have additional questions that aren't covered here, please feel free to give us a call.
1. What are the Hospital hours?
Monday and Wednesday 8:00am to 5:40pm
Tuesday and Thursday 7:30am to 5:40pm
Friday and Saturday 8:00 to 12:00pm
All surgical and anesthetic procedures are performed on Tuesday and Thursdays morning. Regular doctor appointments on Tuesday and Thursday will be scheduled in the afternoon.
2. Do I need to have an appointment?
Yes, all patients will be seen on an appointment basis.
3. What forms of payment do you accept?
Cash, Check, American Express, Mastercard, Visa, Discover and Care Credit (a delayed interest credit card to make providing your pet's with needed veterinary care easier).
4. Can I make payments?
Full payment is due at time of service.
5. At what age can I have my pet spayed or neutered?
We recommend spaying or neutering your pet at 6 months of age. A complete physical exam by the veterinarian is required prior to surgery. Proof of current vaccines must be provided, if not given at the ARKLE. Pre-surgical bloodwork is recommended and may be required.
6. What is pre-anesthetic blood screening?
The veterinarian recommends bloodwork for all anesthetic procedures. In some cases, pre-anesthetic bloodwork may be required. Pre-anesthetic bloodwork is performed at our in-house lab. Bloodwork allows the veterinarian to check organ function, blood counts and clotting factors of your pet prior in order to assure safety during surgery and the ability to heal after surgery.
7. How long do sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 10 to 14 days following the surgery.
8. Is it a good idea to let my pet have at least one litter before they are "fixed"?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
9. Do you offer any discounted services?
Yes, we accept Cobb County Humane Society spay and neuter certificates and provide discounted first exams for dogs and cats adopted from Cobb County Animal Control within the first few days of being adopted . We do NOT accept any other spay/neuter certificates at this time.
Your newly adopted pet's first physical examination (performed within 7 days of adoption from Cobb County Animal Shelter) is discounted by 50% at ARKLE Veterinary Care. Any tests, treatments or vaccinations your pet may need at that time are not included as free or discounted.
10. Do you board pets?
Yes, we do boarding for our patients of record. We have boarding space for both dogs and cats. All new patients must have a physical exam by our veterinarian prior to boarding. Proof of current vaccines is required.
11. What are your kennels like?
Our dog kennels are all indoor. The dogs are walked 3 times daily in a large fenced in area with grass and trees while they are boarding. The cat boarders are housed in a separate area away from the dog boarders. Blankets and food are provided for our boarders, but you are always welcome to bring your own. Please bring enough food for your pet's boarding stay.